Space Pod CampersYOU AND NATURE
SPACE POD CAMPERS / PRIVACY

Your details,
handled with care.

How we use what you share through this website, and the choices you have.

Only what we needYour contact details and camper choices, so we can reply to your enquiry.
Finance by consentCredit One hears from us only when you tick the box.
No marketing listsWe don’t sell your information or sign you up to newsletters.
No saved chatsJim’s conversations aren’t stored by us.
01

Who we are

Space Pod Campers is the trading name of DNA Trailer Services and Repairs Pty Ltd (ABN 44 631 197 398), 159 Boniface Street, Archerfield QLD 4108. In this notice, “we” and “us” mean Space Pod Campers.

02

What we collect and why

Enquiries and finance requests

When you send an enquiry we ask for your name, email address, phone number, the camper and extras you’re interested in, and your message. We use these details to reply, prepare a quote and arrange a viewing.

Finance referrals to Credit One

If you tick the finance consent box, we send your contact details and chosen setup to Credit One so their team can contact you about finance, with a copy to our sales team. Credit One then handles your information under its own privacy policy. The weekly repayment estimates on this site send Credit One the setup total only, never your personal details.

Video walkthrough bookings

Bookings are made through Cal.com. The details you enter in the booking calendar go to Cal.com and to us so we can run the call.

Jim, our website assistant

Your questions and the last few messages of the chat are sent to OpenAI to write Jim’s answers. We don’t save chat transcripts, and the chat clears when you close the page. Please don’t include personal details in your questions. To prevent misuse we keep a one-way coded version of your network address, which can’t be turned back into the address, for up to a day to count requests.

Website analytics

We use Google Analytics to understand how people use the site, such as which pages are visited and how many enquiries are sent. It uses cookies and doesn’t receive the names, emails or messages you type into our forms. The camper extras you select are remembered in your browser for the current visit only.

03

Who we share it with

We share information only with the services that run this website and with Credit One when you ask us to:

  • Cloudflare hosts the website.
  • Our web and email hosting providers deliver your enquiry to our team by email, from servers in Australia.
  • Credit One receives finance referrals, only with your consent.
  • Cal.com runs video walkthrough bookings.
  • OpenAI generates Jim’s answers.
  • Google provides website analytics.

We don’t sell your information, and we don’t add you to marketing lists.

04

Information sent overseas

OpenAI, Cal.com and Google are based in the United States, and Cloudflare runs a worldwide network. Information handled by these services may be processed outside Australia.

05

How long we keep it

If you don’t go ahead with a purchase, we keep your enquiry for up to 12 months after our last contact with you. If you buy a camper, we keep the records we need for your warranty, servicing and our legal and tax obligations.

06

Your choices

You can ask to see, correct or delete the information we hold about you. Contact us using the details below and we’ll respond as soon as we can. If you have a concern about how we’ve handled your information, please tell us first so we can put it right. You can also contact the Office of the Australian Information Commissioner.